Discussion Forum: Thread 361674

 Author: edcarden View Messages Posted By edcarden
 Posted: Sep 2, 2024 22:59
 Subject: How does one get a false complaint removed
 Viewed: 222 times
 Topic: Feedback
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edcarden (-1)

Location:  USA, Texas
Member Since Contact Type Status
Nov 3, 2015 Contact Member Buyer
Buying Privileges - OK
How does one go about getting a false complaint removed? I had a seller lie and
said I never responded to their email when I did. They were just angry that I
decided not to purchase their items and now they've screwed me over b/c I
can;t purchase something form others. This to me is insane. I worked in Retail
for over 10 years and you don't file complaints about a customer simply because
they decided in teh end to not purchase what you were selling.
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Sep 2, 2024 23:02
 Subject: Re: How does one get a false complaint removed
 Viewed: 52 times
 Topic: Feedback
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Nubs_Select (4365)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
In Feedback, edcarden writes:
  How does one go about getting a false complaint removed? I had a seller lie and
said I never responded to their email when I did. They were just angry that I
decided not to purchase their items and now they've screwed me over b/c I
can;t purchase something form others. This to me is insane. I worked in Retail
for over 10 years and you don't file complaints about a customer simply because
they decided in teh end to not purchase what you were selling.

if you get 1 positive it will increase a -1 to a 0 which will allow you to shop
at most stores again. sellers have an option to prevent buyers with negative
feedback from buying but not all sellers do so if you look around a little and
place an order and get feedback it will fix that
 Author: RebelliousBrick View Messages Posted By RebelliousBrick
 Posted: Sep 2, 2024 23:17
 Subject: Re: How does one get a false complaint removed
 Viewed: 66 times
 Topic: Feedback
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RebelliousBrick (15)

Location:  Canada, Alberta
Member Since Contact Type Status
Dec 8, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Rebellious Bricks
In Feedback, edcarden writes:
  How does one go about getting a false complaint removed? I had a seller lie and
said I never responded to their email when I did. They were just angry that I
decided not to purchase their items and now they've screwed me over b/c I
can;t purchase something form others. This to me is insane. I worked in Retail
for over 10 years and you don't file complaints about a customer simply because
they decided in teh end to not purchase what you were selling.


But did you actually request a cancellation of the order, or dud you just not
pay.

If you read the ToS you should know that placing an order is binding in most
cases.
 Author: ScubaSteve View Messages Posted By ScubaSteve
 Posted: Sep 3, 2024 00:25
 Subject: (Cancelled)
 Viewed: 41 times
 Topic: Feedback
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ScubaSteve (85)

Location:  Canada, Alberta
Member Since Contact Type Status
May 1, 2024 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Scuba Steve
(Cancelled)
 Author: SezaR View Messages Posted By SezaR
 Posted: Sep 3, 2024 02:12
 Subject: Re: How does one get a false complaint removed
 Viewed: 50 times
 Topic: Feedback
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SezaR (1499)

Location:  Canada, British Columbia
Member Since Contact Type Status
Jan 15, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Sezar's trains
In Feedback, edcarden writes:
  How does one go about getting a false complaint removed? I had a seller lie and
said I never responded to their email when I did. They were just angry that I
decided not to purchase their items and now they've screwed me over b/c I
can;t purchase something form others. This to me is insane. I worked in Retail
for over 10 years

In those 10 years, did you also hear that each shop/place has its own rules?

  and you don't file complaints about a customer simply because
they decided in teh end to not purchase what you were selling.

If you don't want to purchase, then simply don't submit an order. IF
you have not decided, simply don't press ok bottom five times at check-out
to finalize an order . In one of those pages that were displayed at check-out,
it is written: an order is a binding contract.

By submitting the order, you took some parts of the store out of stock that he
could not sell. He also spent time to check shipping costs to your address in
order to send you an invoice.

You now need to submit and order, pay it and hopefully get a positive feedback.
Then you can hopefully order from other stores too.
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Sep 3, 2024 05:12
 Subject: Re: How does one get a false complaint removed
 Viewed: 106 times
 Topic: Feedback
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1001bricks (53869)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Feedback, edcarden writes:
  How does one go about getting a false complaint removed? I had a seller lie and
said I never responded to their email when I did. They were just angry that I
decided not to purchase their items and now they've screwed me over b/c I
can;t purchase something form others. This to me is insane.

Insane no, but unfair and not wise and unkind as a business, yes.

This shop seem to have an heavy hand on Negatives they give.

Much more, they've their own flaws like:

Not legal: "Lost shipment (only WITH Track & Trace): we will..."
Not allowed: "PayPal (Onsite) Costs: 5% of order total."

OK then, not to retaliate (which isn't nice), but if you're not happy
with this transaction, you're perfectly allowed to give them a Negative feedback!

If they won't remove your negative, don't worry, many shops will accept
you as a buyer and you can soon be in positive.