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| | | Author: | Momdukes  | | Posted: | Apr 27, 2024 00:32 | | Subject: | Something needs to change | | Viewed: | 307 times | | Topic: | Problem Order | |
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| First, I have to say that most of the buyers that I have bought from have been
very professional and easy to work with. And now I have to rank I guess, I just
received an order today that everything was listed as new but when I looked them
over and I had a couple issues I reached out to the seller and she came back
saying that when these left her home there was nothing wrong with them. One was
a torso listed as “new and never assembled” but I can clearly see where the white
print on the neck is scratched from a head being removed and the second was also
a torso but this one had teeth marks on it. She said she took pictures before
she sent them out and I have asked her to send me them and I have sent her pics
of what I received. She said she had taken these out of the sets herself but
the first torso was from a collectors series and not part of a boxed set. And
another item, that I wasn’t even going to bother about, also comes from a collector
series but came with a couple scratches on it but it was nothing I wasn’t going
to work with but she states that all of it came from new sets that she opened
herself….. but again this wasn’t from a big box set. I understand that some items
scratch while in the bigger sets because of the way they are bagged but I have
also opened quite a lot of new sets and have never come across items in these
states of wear and have NEVER opened one that had teeth marks on anything lol!
She is refusing to rectify anything and said I can return them at my own expense
but that she cannot give me a refund for something that was described accurately
and shipped out accurately, which is false because of what I received proves
she is wrong. I think because Bricklink won’t do much on their end to help the
buyers out SOME of these sellers think they can do whatever they want and that
they can get away with it. She had one negative review over 6 months ago and
a neutral one so I thought I was relatively safe, her negative review was 2 missing
items in the shipment but she refused to compensate for them.
I have one order that currently is under review in PayPal but I don’t want to
keep having to do this, I just want the parts that are described as such to be
sent to me as such. Has anyone else going or been through problems like this?
If so how are you handling it?
Ps I want to state that I use a jewelers loop to review my items in my orders
so I can see all that is wrong or right with a item.
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| | | | | Author: | Nubs_Select | | Posted: | Apr 27, 2024 00:49 | | Subject: | Re: Something needs to change | | Viewed: | 106 times | | Topic: | Problem Order | |
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| Mhm, quality on bricklink seems to be a completely foreign idea to many sellers.
For example this
https://www.bricklink.com/message.asp?ID=1433671
Is an order I placed, it’s not special or rare for me to get items damaged
like that, just about every order I place has items badly damaged that are never
noted (tho there are some amazing sellers as well!)
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| | | | | | | Author: | TheBrickGuys | | Posted: | Apr 27, 2024 11:30 | | Subject: | Re: Something needs to change | | Viewed: | 82 times | | Topic: | Problem Order | |
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| In Problem Order, Nubs_Select writes:
| | Mhm, quality on bricklink seems to be a completely foreign idea to many sellers.
For example this
https://www.bricklink.com/message.asp?ID=1433671
Is an order I placed, it’s not special or rare for me to get items damaged
like that, just about every order I place has items badly damaged that are never
noted (tho there are some amazing sellers as well!)
|
Looking at the pictures you posted on that order and seeing how bad they really
were, just out of curiosity, why didn't you leave an appropriate feedback
for the seller of at least a neutral?
Jim
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| | | | | | | | | Author: | Nubs_Select | | Posted: | Apr 27, 2024 12:36 | | Subject: | Re: Something needs to change | | Viewed: | 48 times | | Topic: | Problem Order | |
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| In Problem Order, TheBrickGuys writes:
| | In Problem Order, Nubs_Select writes:
| | Mhm, quality on bricklink seems to be a completely foreign idea to many sellers.
For example this
https://www.bricklink.com/message.asp?ID=1433671
Is an order I placed, it’s not special or rare for me to get items damaged
like that, just about every order I place has items badly damaged that are never
noted (tho there are some amazing sellers as well!)
|
Looking at the pictures you posted on that order and seeing how bad they really
were, just out of curiosity, why didn't you leave an appropriate feedback
for the seller of at least a neutral?
Jim
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I think it’s my Canadian nature, I don’t like leaving negative feedback. Even
if it’s horrible quality
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| | | | | | | | | | | Author: | Nubs_Select | | Posted: | Apr 27, 2024 12:43 | | Subject: | Re: Something needs to change | | Viewed: | 56 times | | Topic: | Problem Order | |
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| In Problem Order, Nubs_Select writes:
| | In Problem Order, TheBrickGuys writes:
| | In Problem Order, Nubs_Select writes:
| | Mhm, quality on bricklink seems to be a completely foreign idea to many sellers.
For example this
https://www.bricklink.com/message.asp?ID=1433671
Is an order I placed, it’s not special or rare for me to get items damaged
like that, just about every order I place has items badly damaged that are never
noted (tho there are some amazing sellers as well!)
|
Looking at the pictures you posted on that order and seeing how bad they really
were, just out of curiosity, why didn't you leave an appropriate feedback
for the seller of at least a neutral?
Jim
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I think it’s my Canadian nature, I don’t like leaving negative feedback. Even
if it’s horrible quality
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(Ps. yes I know I “should” I just don’t like to. Sorry!)
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| | | | | | | | | | | Author: | zorbanj | | Posted: | Apr 27, 2024 17:09 | | Subject: | Re: Something needs to change | | Viewed: | 48 times | | Topic: | Problem Order | |
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| In Problem Order, Nubs_Select writes:
| | In Problem Order, TheBrickGuys writes:
| | In Problem Order, Nubs_Select writes:
| | Mhm, quality on bricklink seems to be a completely foreign idea to many sellers.
For example this
https://www.bricklink.com/message.asp?ID=1433671
Is an order I placed, it’s not special or rare for me to get items damaged
like that, just about every order I place has items badly damaged that are never
noted (tho there are some amazing sellers as well!)
|
Looking at the pictures you posted on that order and seeing how bad they really
were, just out of curiosity, why didn't you leave an appropriate feedback
for the seller of at least a neutral?
Jim
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I think it’s my Canadian nature, I don’t like leaving negative feedback. Even
if it’s horrible quality
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If you're going to complain about the quality of "many sellers" every
time this topic comes up then back it up by leaving appropriate feeddback, even
if you get retaliatory neg/neutrals in return.
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| | | | | | | Author: | zorbanj | | Posted: | Apr 27, 2024 13:51 | | Subject: | Re: Something needs to change | | Viewed: | 67 times | | Topic: | Problem Order | |
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| In Problem Order, Nubs_Select writes:
| | Mhm, quality on bricklink seems to be a completely foreign idea to many sellers.
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"Many sellers" - you're going to keep banging that drum right?
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| | | | | | | | | Author: | Nubs_Select | | Posted: | Apr 27, 2024 13:57 | | Subject: | Re: Something needs to change | | Viewed: | 58 times | | Topic: | Problem Order | |
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| In Problem Order, zorbanj writes:
| | In Problem Order, Nubs_Select writes:
| | Mhm, quality on bricklink seems to be a completely foreign idea to many sellers.
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"Many sellers" - you're going to keep banging that drum right?
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It keeps happening with almost every order I place without fail. So I havnt had
any proof to the contrary
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| | | | | | | | | | | Author: | Nubs_Select | | Posted: | Apr 27, 2024 14:00 | | Subject: | Re: Something needs to change | | Viewed: | 50 times | | Topic: | Problem Order | |
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| In Problem Order, Nubs_Select writes:
| | In Problem Order, zorbanj writes:
| | In Problem Order, Nubs_Select writes:
| | Mhm, quality on bricklink seems to be a completely foreign idea to many sellers.
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"Many sellers" - you're going to keep banging that drum right?
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It keeps happening with almost every order I place without fail. So I havnt had
any proof to the contrary
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But then again maybe im just unlucky 🤷♂️. I’d say 9/10 orders I place arrive
with undisclosed cracks, bite marks, bad yellowing, and/ or heavy wear
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| | | | | | | | | | | | | Author: | Dhobeck | | Posted: | Apr 27, 2024 14:10 | | Subject: | Re: Something needs to change | | Viewed: | 42 times | | Topic: | Problem Order | |
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| In Problem Order, Nubs_Select writes:
| | In Problem Order, Nubs_Select writes:
| | In Problem Order, zorbanj writes:
| | In Problem Order, Nubs_Select writes:
| | Mhm, quality on bricklink seems to be a completely foreign idea to many sellers.
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"Many sellers" - you're going to keep banging that drum right?
|
It keeps happening with almost every order I place without fail. So I havnt had
any proof to the contrary
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But then again maybe im just unlucky 🤷♂️. I’d say 9/10 orders I place arrive
with undisclosed cracks, bite marks, bad yellowing, and/ or heavy wear
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For me it’s 4/12 orders have had something wrong with part/minifigure quality.
3/12 needed refunds
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| | | | | | | | | | | | | | | Author: | Dhobeck | | Posted: | Apr 27, 2024 14:13 | | Subject: | Re: Something needs to change | | Viewed: | 48 times | | Topic: | Problem Order | |
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| In Problem Order, Dhobeck writes:
| | In Problem Order, Nubs_Select writes:
| | In Problem Order, Nubs_Select writes:
| | In Problem Order, zorbanj writes:
| | In Problem Order, Nubs_Select writes:
| | Mhm, quality on bricklink seems to be a completely foreign idea to many sellers.
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"Many sellers" - you're going to keep banging that drum right?
|
It keeps happening with almost every order I place without fail. So I havnt had
any proof to the contrary
|
But then again maybe im just unlucky 🤷♂️. I’d say 9/10 orders I place arrive
with undisclosed cracks, bite marks, bad yellowing, and/ or heavy wear
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For me it’s 4/12 orders have had something wrong with part/minifigure quality.
3/12 needed refunds
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Or 33.333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333333%
of orders have something wrong with quality
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| | | | | | | | | | | | | | | | | Author: | Nubs_Select | | Posted: | Apr 27, 2024 14:29 | | Subject: | Re: Something needs to change | | Viewed: | 42 times | | Topic: | Problem Order | |
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| I think you forgot a few 3’s  |
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| | | | | | | | | | | | | | | | | | | Author: | Dhobeck | | Posted: | Apr 27, 2024 14:45 | | Subject: | Re: Something needs to change | | Viewed: | 46 times | | Topic: | Problem Order | |
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| In Problem Order, Nubs_Select writes:
| | I think you forgot a few 3’s
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I suppose I could have just used ~33.33% 
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| | | | | | | | | | | | | | | | | | | | | Author: | LeeGo73 | | Posted: | Apr 27, 2024 15:27 | | Subject: | Re: Something needs to change | | Viewed: | 34 times | | Topic: | Problem Order | |
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| In Problem Order, Dhobeck writes:
| | In Problem Order, Nubs_Select writes:
| | I think you forgot a few 3’s
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I suppose I could have just used ~33.33%
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Or 33-1/3, US uses fractions all the time
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| | | | | | | | | | | | | | | | | | | | | | | Author: | Dhobeck | | Posted: | Apr 27, 2024 15:31 | | Subject: | Re: Something needs to change | | Viewed: | 45 times | | Topic: | Problem Order | |
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| In Problem Order, LeeGo73 writes:
| | In Problem Order, Dhobeck writes:
| | In Problem Order, Nubs_Select writes:
| | I think you forgot a few 3’s
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I suppose I could have just used ~33.33%
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Or 33-1/3, US uses fractions all the time
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Fractions 
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| | | | | | | | | | | | | | | | | | | | | Author: | TheBrickGuys | | Posted: | Apr 27, 2024 16:22 | | Subject: | Re: Something needs to change | | Viewed: | 54 times | | Topic: | Problem Order | |
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| In Problem Order, Dhobeck writes:
| | In Problem Order, Nubs_Select writes:
| | I think you forgot a few 3’s
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I suppose I could have just used ~33.33%
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Yeah, but that just wouldn't have been as much fun.
Jim.
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| | | | | | | | | | | | | Author: | zorbanj | | Posted: | Apr 27, 2024 16:18 | | Subject: | Re: Something needs to change | | Viewed: | 45 times | | Topic: | Problem Order | |
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| In Problem Order, Nubs_Select writes:
| | In Problem Order, Nubs_Select writes:
| | In Problem Order, zorbanj writes:
| | In Problem Order, Nubs_Select writes:
| | Mhm, quality on bricklink seems to be a completely foreign idea to many sellers.
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"Many sellers" - you're going to keep banging that drum right?
|
It keeps happening with almost every order I place without fail. So I havnt had
any proof to the contrary
|
But then again maybe im just unlucky 🤷♂️. I’d say 9/10 orders I place arrive
with undisclosed cracks, bite marks, bad yellowing, and/ or heavy wear
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9/10? 90% of your order purchases have problems? Yeah sure.
If that's your real ratio, either your standards are un-reasonable or you
don't know how to pick good sellers.
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| | | | | | | | | | | | | | | Author: | Nubs_Select | | Posted: | Apr 27, 2024 17:20 | | Subject: | Re: Something needs to change | | Viewed: | 54 times | | Topic: | Problem Order | |
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| In Problem Order, zorbanj writes:
| | In Problem Order, Nubs_Select writes:
| | In Problem Order, Nubs_Select writes:
| | In Problem Order, zorbanj writes:
| | In Problem Order, Nubs_Select writes:
| | Mhm, quality on bricklink seems to be a completely foreign idea to many sellers.
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"Many sellers" - you're going to keep banging that drum right?
|
It keeps happening with almost every order I place without fail. So I havnt had
any proof to the contrary
|
But then again maybe im just unlucky 🤷♂️. I’d say 9/10 orders I place arrive
with undisclosed cracks, bite marks, bad yellowing, and/ or heavy wear
|
9/10? 90% of your order purchases have problems? Yeah sure.
If that's your real ratio, either your standards are un-reasonable or you
don't know how to pick good sellers.
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I dont know what to say but yes that's accurate. I wouldn't say my standard
are unreasonable, I only count what I mentioned above "cracks, bite marks,
bad yellowing, and/or heavy wear" in that list. the orders are typically
between $15-$100 made up of minifigure parts with a qty between 10-100 in most
cases. it is an extremely rare thing for me to place an order of used minifigure
parts and none arrive cracked, with bitemarks, yellowed, or badly damaged.
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| | | | | | | | | | | | | | | | | Author: | Nubs_Select | | Posted: | Apr 27, 2024 17:36 | | Subject: | Re: Something needs to change | | Viewed: | 79 times | | Topic: | Problem Order | |
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| In Problem Order, Nubs_Select writes:
| | In Problem Order, zorbanj writes:
| | In Problem Order, Nubs_Select writes:
| | In Problem Order, Nubs_Select writes:
| | In Problem Order, zorbanj writes:
| | In Problem Order, Nubs_Select writes:
| | Mhm, quality on bricklink seems to be a completely foreign idea to many sellers.
|
"Many sellers" - you're going to keep banging that drum right?
|
It keeps happening with almost every order I place without fail. So I havnt had
any proof to the contrary
|
But then again maybe im just unlucky 🤷♂️. I’d say 9/10 orders I place arrive
with undisclosed cracks, bite marks, bad yellowing, and/ or heavy wear
|
9/10? 90% of your order purchases have problems? Yeah sure.
If that's your real ratio, either your standards are un-reasonable or you
don't know how to pick good sellers.
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I dont know what to say but yes that's accurate. I wouldn't say my standard
are unreasonable, I only count what I mentioned above "cracks, bite marks,
bad yellowing, and/or heavy wear" in that list. the orders are typically
between $15-$100 made up of minifigure parts with a qty between 10-100 in most
cases. it is an extremely rare thing for me to place an order of used minifigure
parts and none arrive cracked, with bitemarks, yellowed, or badly damaged.
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(and just in case its a misunderstanding I'm not saying the entire order
is damaged bur rather 1 or more parts in the order was damaged)
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| | | | | Author: | yorbrick | | Posted: | Apr 27, 2024 02:48 | | Subject: | Re: Something needs to change | | Viewed: | 83 times | | Topic: | Problem Order | |
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| If you are not happy with condition and the seller does nothing to rectify it,
then leave them negative feedback stating your concerns.
You do need to be a bit careful if you use a magnifier to check condition as
it can over emphasise fine damage that is not necessarily seen by the naked eye.
Many new parts have scratches. Not big gouges, but faint scratches to the surface,
especially CMF parts where someone has felt the package rather heavily to identify
it.
But if it is damage you see by eye, and then use a magnifier to confirm, that's
a good idea.
Neck prints can also be deceiving. Sometimes that print is very low density and
even partially missing. This is not always a sign of use. But if there are scratches
up-down on the neck print, it is more likely.
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| | | | | | | Author: | Momdukes | | Posted: | Apr 27, 2024 03:12 | | Subject: | Re: Something needs to change | | Viewed: | 84 times | | Topic: | Problem Order | |
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| In Problem Order, yorbrick writes:
| | If you are not happy with condition and the seller does nothing to rectify it,
then leave them negative feedback stating your concerns.
You do need to be a bit careful if you use a magnifier to check condition as
it can over emphasise fine damage that is not necessarily seen by the naked eye.
Many new parts have scratches. Not big gouges, but faint scratches to the surface,
especially CMF parts where someone has felt the package rather heavily to identify
it.
But if it is damage you see by eye, and then use a magnifier to confirm, that's
a good idea.
Neck prints can also be deceiving. Sometimes that print is very low density and
even partially missing. This is not always a sign of use. But if there are scratches
up-down on the neck print, it is more likely.
|
Oh I know, I’m not overly picky about scratches and such because I know that
that can happen inside of sets and in bags with other items, that’s why with
the one item (a shield) I didn’t even mention that to her at first even though
with the naked eye I could see a scratch on the print, but I’m not trying to
nickel and dime anyone but a item listed as new and has bite marks or the item
with the neck print rubbed off from a head being removed ( which it does have
the ink going up the neck and that’s why I said it’s from a head being taken
off) and I’m paying for it to be new I expect it to be in better condition.
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| | | | | | | | | Author: | Brickwilbo | | Posted: | Apr 27, 2024 06:03 | | Subject: | Re: Something needs to change | | Viewed: | 66 times | | Topic: | Problem Order | |
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| In Problem Order, Momdukes writes:
| | In Problem Order, yorbrick writes:
| | If you are not happy with condition and the seller does nothing to rectify it,
then leave them negative feedback stating your concerns.
You do need to be a bit careful if you use a magnifier to check condition as
it can over emphasise fine damage that is not necessarily seen by the naked eye.
Many new parts have scratches. Not big gouges, but faint scratches to the surface,
especially CMF parts where someone has felt the package rather heavily to identify
it.
But if it is damage you see by eye, and then use a magnifier to confirm, that's
a good idea.
Neck prints can also be deceiving. Sometimes that print is very low density and
even partially missing. This is not always a sign of use. But if there are scratches
up-down on the neck print, it is more likely.
|
Oh I know, I’m not overly picky about scratches and such because I know that
that can happen inside of sets and in bags with other items, that’s why with
the one item (a shield) I didn’t even mention that to her at first even though
with the naked eye I could see a scratch on the print, but I’m not trying to
nickel and dime anyone but a item listed as new and has bite marks or the item
with the neck print rubbed off from a head being removed ( which it does have
the ink going up the neck and that’s why I said it’s from a head being taken
off) and I’m paying for it to be new I expect it to be in better condition.
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The neck seems fine to me. Could come from scratching with parts in a bag.
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| | | | | | | | | Author: | yorbrick | | Posted: | Apr 27, 2024 06:29 | | Subject: | Re: Something needs to change | | Viewed: | 68 times | | Topic: | Problem Order | |
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| Isn't that mark/missing print to the neck from assembling it in the factory.
I thought the old process was that the neck print identifies the front, then
used to spin it around if necessary to attach the arms. I've seen quite a
few new torsos in the past with marks like that, especially when the white is
very thin / low density.
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| | | | | | | Author: | Momdukes | | Posted: | Apr 27, 2024 03:19 | | Subject: | Re: Something needs to change | | Viewed: | 81 times | | Topic: | Problem Order | |
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| In Problem Order, yorbrick writes:
| | If you are not happy with condition and the seller does nothing to rectify it,
then leave them negative feedback stating your concerns.
You do need to be a bit careful if you use a magnifier to check condition as
it can over emphasise fine damage that is not necessarily seen by the naked eye.
Many new parts have scratches. Not big gouges, but faint scratches to the surface,
especially CMF parts where someone has felt the package rather heavily to identify
it.
But if it is damage you see by eye, and then use a magnifier to confirm, that's
a good idea.
Neck prints can also be deceiving. Sometimes that print is very low density and
even partially missing. This is not always a sign of use. But if there are scratches
up-down on the neck print, it is more likely.
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| | | | | | | Author: | Momdukes | | Posted: | Apr 27, 2024 03:21 | | Subject: | Re: Something needs to change | | Viewed: | 94 times | | Topic: | Problem Order | |
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| In Problem Order, yorbrick writes:
| | If you are not happy with condition and the seller does nothing to rectify it,
then leave them negative feedback stating your concerns.
You do need to be a bit careful if you use a magnifier to check condition as
it can over emphasise fine damage that is not necessarily seen by the naked eye.
Many new parts have scratches. Not big gouges, but faint scratches to the surface,
especially CMF parts where someone has felt the package rather heavily to identify
it.
But if it is damage you see by eye, and then use a magnifier to confirm, that's
a good idea.
Neck prints can also be deceiving. Sometimes that print is very low density and
even partially missing. This is not always a sign of use. But if there are scratches
up-down on the neck print, it is more likely.
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USA, New York
Canada, Ontario
Netherlands, Zuid-Holland
United Kingdom, England
)
)
