| Discussion Forum: Thread 334462 |
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| | | Author: | Capra  | | Posted: | Feb 6, 2023 05:01 | | Subject: | Inapplicable NSS | | Viewed: | 137 times | | Topic: | Problem Order | |
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| A buyer initiates Non-Shipping Seller Alert (NSS) although the shipment can be
proven to have been delivered (customer himself confirms receipt!). Despite repeated
requests to remove the NSS, the buyer does not respond. Does anyone else know
a way to remove the NSS?
Many thanks for your help!
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| | | | | Author: | brac.brick | | Posted: | Feb 6, 2023 06:18 | | Subject: | Re: Inapplicable NSS | | Viewed: | 48 times | | Topic: | Problem Order | |
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| In Problem Order, Capra writes:
| | A buyer initiates Non-Shipping Seller Alert (NSS) although the shipment can be
proven to have been delivered (customer himself confirms receipt!). Despite repeated
requests to remove the NSS, the buyer does not respond. Does anyone else know
a way to remove the NSS?
Many thanks for your help!
|
Try here : https://www.bricklink.com/help.asp?helpID=2148&q=remove+NSS
I believe you have to show proof of shipping in order for Admin to remove it.
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| | | | | Author: | iprice | | Posted: | Feb 6, 2023 07:14 | | Subject: | Re: Inapplicable NSS | | Viewed: | 38 times | | Topic: | Problem Order | |
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| In Problem Order, Capra writes:
| | A buyer initiates Non-Shipping Seller Alert (NSS) although the shipment can be
proven to have been delivered (customer himself confirms receipt!). Despite repeated
requests to remove the NSS, the buyer does not respond. Does anyone else know
a way to remove the NSS?
Many thanks for your help!
|
Maybe pieces were missing from the shipment. Or even a false proof of delivery
- it does happen.
Whatever the reason, unless the buyer tells you, you won't know. 
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