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| | | Author: | C0lsanders_  | | Posted: | Jan 6, 2022 18:42 | | Subject: | Can't check out (can't access button) | | Viewed: | 62 times | | Topic: | Technical Issues | |
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| Trying to order, and I am finding today that I literally can't check out.
The page doesn't scroll far enough down to even show the final "place order"
button. First time this has ever happened to me. Don't really understand
what is going on...
Up-to-date Firefox, on Windows 10.
Miles (C0lsanders_)
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| | | | | Author: | C0lsanders_ | | Posted: | Jan 6, 2022 18:50 | | Subject: | Re: Can't check out (can't access button) | | Viewed: | 24 times | | Topic: | Technical Issues | |
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| Same issue on Chrome it seems. Yay.
In Technical Issues, C0lsanders_ writes:
| | Trying to order, and I am finding today that I literally can't check out.
The page doesn't scroll far enough down to even show the final "place order"
button. First time this has ever happened to me. Don't really understand
what is going on...
Up-to-date Firefox, on Windows 10.
Miles (C0lsanders_)
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| | | | | | | Author: | C0lsanders_ | | Posted: | Jan 6, 2022 18:57 | | Subject: | Re: Can't check out (can't access button) | | Viewed: | 26 times | | Topic: | Technical Issues | |
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| And Edge.
My more techy dad just recommended "tabbing" down the page. That worked, but
I could barely see the button. Page just won't scroll that low.
In Technical Issues, C0lsanders_ writes:
| | Same issue on Chrome it seems. Yay.
In Technical Issues, C0lsanders_ writes:
| | Trying to order, and I am finding today that I literally can't check out.
The page doesn't scroll far enough down to even show the final "place order"
button. First time this has ever happened to me. Don't really understand
what is going on...
Up-to-date Firefox, on Windows 10.
Miles (C0lsanders_)
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| | | | | Author: | peregrinator | | Posted: | Jan 6, 2022 19:05 | | Subject: | Re: Can't check out (can't access button) | | Viewed: | 28 times | | Topic: | Technical Issues | |
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| In Technical Issues, C0lsanders_ writes:
| | Trying to order, and I am finding today that I literally can't check out.
The page doesn't scroll far enough down to even show the final "place order"
button. First time this has ever happened to me. Don't really understand
what is going on...
Up-to-date Firefox, on Windows 10.
Miles (C0lsanders_)
|
I've had this problem in a couple of stores. Not sure what causes it. Try
reducing the scale of the page (CTRL-[minus sign]).
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| | | | | | | Author: | C0lsanders_ | | Posted: | Jan 6, 2022 19:13 | | Subject: | Re: Can't check out (can't access button) | | Viewed: | 33 times | | Topic: | Technical Issues | |
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| Tried a few other stores with random items, same problem. Reducing page size
works (hadn't thought of it before - thanks), but doesn't solve the why.
In Technical Issues, peregrinator writes:
| | In Technical Issues, C0lsanders_ writes:
| | Trying to order, and I am finding today that I literally can't check out.
The page doesn't scroll far enough down to even show the final "place order"
button. First time this has ever happened to me. Don't really understand
what is going on...
Up-to-date Firefox, on Windows 10.
Miles (C0lsanders_)
|
I've had this problem in a couple of stores. Not sure what causes it. Try
reducing the scale of the page (CTRL-[minus sign]).
|
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| | | | | | | | | Author: | Stellar | | Posted: | Jan 7, 2022 06:27 | | Subject: | Re: Can't check out (can't access button) | | Viewed: | 27 times | | Topic: | Technical Issues | |
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| In Technical Issues, C0lsanders_ writes:
| | Tried a few other stores with random items, same problem. Reducing page size
works (hadn't thought of it before - thanks), but doesn't solve the why.
|
Probably the resolution of your computer screen is too small and as the website
is not responsive it is not modified to show it correctly, could happen with
old notebook PCs.
| |
In Technical Issues, peregrinator writes:
| | In Technical Issues, C0lsanders_ writes:
| | Trying to order, and I am finding today that I literally can't check out.
The page doesn't scroll far enough down to even show the final "place order"
button. First time this has ever happened to me. Don't really understand
what is going on...
Up-to-date Firefox, on Windows 10.
Miles (C0lsanders_)
|
I've had this problem in a couple of stores. Not sure what causes it. Try
reducing the scale of the page (CTRL-[minus sign]).
|
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| | | | | | | | | | | Author: | C0lsanders_ | | Posted: | Jan 7, 2022 08:20 | | Subject: | Re: Can't check out (can't access button) | | Viewed: | 19 times | | Topic: | Technical Issues | |
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| It is an Acer, approximately 2 years old. I have not had any issues like this
before. Screen is set to 100%, as it always has been, and has never given me
any issues. The rest of the site is working correctly. It is only the checkout
page that will not allow full scroll. In fact, if I use the arrows key or
mouse wheel, it sort of bounces the page. I can (on some stores, but not all)
see the "place order" button, before the page bounces back up and hides the lower
area. The slider on the side of the page shows it to be at all the way down.
If I change zoom to about 80%, I can see all. Like I mentioned above too, if
I use tab to go thru buttons to reach the order one, it kind of works. I can
get it to the button, and see just the upper top edge, but nothing else.
Also like I said, Firefox, Chrome, and Edge. It's not one browser or browser
settings.
In Technical Issues, Stellar writes:
| | In Technical Issues, C0lsanders_ writes:
| | Tried a few other stores with random items, same problem. Reducing page size
works (hadn't thought of it before - thanks), but doesn't solve the why.
|
Probably the resolution of your computer screen is too small and as the website
is not responsive it is not modified to show it correctly, could happen with
old notebook PCs.
| |
In Technical Issues, peregrinator writes:
| | In Technical Issues, C0lsanders_ writes:
| | Trying to order, and I am finding today that I literally can't check out.
The page doesn't scroll far enough down to even show the final "place order"
button. First time this has ever happened to me. Don't really understand
what is going on...
Up-to-date Firefox, on Windows 10.
Miles (C0lsanders_)
|
I've had this problem in a couple of stores. Not sure what causes it. Try
reducing the scale of the page (CTRL-[minus sign]).
|
|
|
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| | | | | | | | | | | | | Author: | C0lsanders_ | | Posted: | Jan 7, 2022 08:27 | | Subject: | Re: Can't check out (can't access button) | | Viewed: | 20 times | | Topic: | Technical Issues | |
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| 60hz, 1,366 x 768.
Every other part of this site that I've tried, and every other site I use
works. I highly doubt my computer capabilities are giving me these issues, on
one part of one site. Not even a "high quality" site that is super up-to-date
and techy, etc, but iffy Bricklink. I would understand if I was trying to play
some brand new performance-hungry game or something, but I'm not.
In Technical Issues, C0lsanders_ writes:
| | It is an Acer, approximately 2 years old. I have not had any issues like this
before. Screen is set to 100%, as it always has been, and has never given me
any issues. The rest of the site is working correctly. It is only the checkout
page that will not allow full scroll. In fact, if I use the arrows key or
mouse wheel, it sort of bounces the page. I can (on some stores, but not all)
see the "place order" button, before the page bounces back up and hides the lower
area. The slider on the side of the page shows it to be at all the way down.
If I change zoom to about 80%, I can see all. Like I mentioned above too, if
I use tab to go thru buttons to reach the order one, it kind of works. I can
get it to the button, and see just the upper top edge, but nothing else.
Also like I said, Firefox, Chrome, and Edge. It's not one browser or browser
settings.
In Technical Issues, Stellar writes:
| | In Technical Issues, C0lsanders_ writes:
| | Tried a few other stores with random items, same problem. Reducing page size
works (hadn't thought of it before - thanks), but doesn't solve the why.
|
Probably the resolution of your computer screen is too small and as the website
is not responsive it is not modified to show it correctly, could happen with
old notebook PCs.
| |
In Technical Issues, peregrinator writes:
| | In Technical Issues, C0lsanders_ writes:
| | Trying to order, and I am finding today that I literally can't check out.
The page doesn't scroll far enough down to even show the final "place order"
button. First time this has ever happened to me. Don't really understand
what is going on...
Up-to-date Firefox, on Windows 10.
Miles (C0lsanders_)
|
I've had this problem in a couple of stores. Not sure what causes it. Try
reducing the scale of the page (CTRL-[minus sign]).
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USA, Ohio
Spain, Comunidad Valenciana