| Type |
Member |
Date |
Order ID |
S/B |
|
 | | Complaint | tomte (82466)  | Sep 18, 2015 | 5428180 | Seller | | paid end of June, not shipped as of sept 17,2015 10 weeks later |
| | | Complaint | Jerrodrest (128) | Sep 17, 2015 | 5607919 | Seller | | Seller canceled the order without notice and after 6 weeks of waiting. |
| | | Complaint | johnmm78 (689) | Sep 17, 2015 | 5584771 | Seller | Filed NSS with Bricklink. Order placed 7-27-15 Many delivery promises broken!!
Reply: This order has already been delivered - USPS# 9400111899563869305221
Follow-Up: Order was placed 7/27. Terrible communication and customer service. NIGHTMARE!! |
| | | Complaint | BigBBricks (16268) | Sep 17, 2015 | 5624919 | Seller | | Filed NSS and PayPal claim to get refund, questionable seller & wait time 2mos |
| | | | | Complaint | tennietennis (1899) | Sep 14, 2015 | 5406595 | Seller | | Paid end of May. Not received until end of August. Too long with orders!! |
| | | Complaint | David0036 (91) | Sep 7, 2015 | 5535192 | Seller | Order took over a month to come, it was missing parts, and indirect service
Reply: Again, these delays were clearly posted & agreed to, missed parts were refunded |
| | | Complaint | BLUSER_361048 (28) | Sep 6, 2015 | 5618593 | Seller | My order was paid in full but I have not received anything from this seller.
Reply: These delays were clearly posted and agreed to in placing your order. |
| | | Complaint | mgreene (4810) | Aug 21, 2015 | 5542546 | Seller | | disappointing experience from a buyer I have worked with over 25 times |
| | | Complaint | BLUSER_599774 (18) | Aug 19, 2015 | 5547894 | Seller | | poor customer service and shipping. not recommended to buy from here |
| | | Complaint | BLUSER_504984 (19) | Jul 20, 2015 | 5249062 | Seller | Late postage. It took more than 5months for the items to arrived
Reply: Difficult international buyer, delays clearly posted and agreed to.
Follow-Up: I placed order on 27th March,paid on 1st April.Items delayed for 3 months.Not 5 |
| | | Complaint | Mikhal (260) | Jul 14, 2015 | 5050490 | Seller | waiting for order to be 100% complete.Seller out of depth,they can't process
Reply: 1 mixed up part in large order was refunded - TRX # 2DP72565E4690493P |
| | | Complaint | froggie_paul (182) | Jul 4, 2015 | 5361369 | Seller | Bad service. Took nearly 2 months to send. Said 7-10 days to post. never again.
Reply: Buyer agreed to this delay, this is NOT what the terms said at all.
Follow-Up: I only agreed to a 7-10 day delay as stated in the email you never said 2 months |
| | | Complaint | Figs_n_bricks (4228) | Jun 23, 2015 | 5282639 | Buyer | Waste of my time, 2 1/2 month and no payment!!!
Reply: We clearly explained we wanted to keep the order open, & still want the items.
Follow-Up: Several notices sent! Last I heard, you didn't agree with my shipping terms. |
| | | Complaint | bb571664 (6) | May 22, 2015 | 5212003 | Seller | worst seller. Shipping Took 2 months. I didn't agree to this length of delay
Reply: Yes you did, & this length also not true, even for the int'l delivery to you
Follow-Up: you afraid of negative comment, and you did cheat action I never did NPB |
| | | Complaint | Echo4 (1760) | May 19, 2015 | 5316728 | Seller | Waiting over a month, I would never have ordered, too long, still not arrived
Reply: USPS# LZ622695685US - Int'l order with delays clearly posted and agreed to. |
| | | Complaint | BricksThatStick (6381) | May 16, 2015 | 4868978 | Seller | Took 7 weeks to mark as shipped but after NSS was finally shipped after 4 months
Reply: Minor mix up with the order was fixed. This delay was agreed to in placing order
Follow-Up: Shipping after 4 months is not minor - I did not agree to this length of delay |
| | | Complaint | BLUSER_57477 (495) | Apr 18, 2015 | 4877856 | Seller | sell not send parcel
Reply: USPS# CJ465656485US - Delivered 3 MONTHS ago! Buyer trying to steal this order. |
| | | Complaint | shackle_73 (370) | Apr 17, 2015 | 4997833 | Seller | | poor logistics,gave no reason to order again from them,waiting for their retort |
| | | Complaint | tigerxo (39) | Mar 31, 2015 | 4916873 | Seller | Paid Dec 9, 2014; Received Mar 11, 2015 after 15+ emails and NSS. Buyer beware!
Reply: We worked w/ buyer through this time to resolve the matter to their satisfaction |
| | | Complaint | thomas.zooman (257) | Mar 29, 2015 | 5026963 | Seller | 3 weeks to ship my order after payment!!!
Reply: This is ridiculous, the delays are clearly posted and agreed to in placing order |
| | | Complaint | Zen.Building (181) | Mar 5, 2015 | 5022900 | Seller | Paid 18th Jan, posted 23 Feb after I chased up. This is unprofessional.
Reply: The delays were agreed to in placing your order. This feedback is unprofessional |
| | | Complaint | musics_shadow (8) | Feb 17, 2015 | 4885194 | Seller | Order placed Nov. 28th, recvd. 28th Jan. seller spammed after neutral feedback
Reply: Buyer did not read terms agreed to in placing the order. Rude. |
| | | Complaint | dannopfd (3) | Feb 9, 2015 | 4961363 | Seller | Avoid!!! 12/27 order 2/5 ship after 2 emails. Avoid Avoid Avoid!!!!
Reply: You agreed to this delay in placing order, unfair to complain about agreed terms |
| | | Complaint | kathynic (394) | Jan 29, 2015 | 4579318 | Seller | Waited months to ship. Incomplete order.
Reply: This order was received months ago, no communication regarding any missed parts. |
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