Type |
Member |
Date |
Order ID |
S/B |
Reply |
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Complaint | Odin45 (671) | Apr 4, 2023 | 21749003 | Seller | Reply | Minifigure incomplete, chewed on, broken and encrusted with dirt.Never order! Reply: Hi Odin45, please contact us so we can resolve this issue. Left you voicemail. |
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Complaint | skpyv (359) | Mar 7, 2023 | 20769153 | Seller | Reply | Only part of the order sent, seller slow to respond, had to file PayPal Claim Reply: Buyer said package arrived damaged, never contacted after many attempts |
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Complaint | volkswagen_man (142) | Jan 31, 2023 | 21044817 | Seller | Reply | Order was half missing, damaged parts, fake lego given BUYER BEWARE! |
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Complaint | Alberta (40) | Jan 15, 2023 | 21035711 | Seller | Reply | Been a week still no reply. Made the mistake of paying too soon. Still Waiting |
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Complaint | icefinix (2) | Jan 10, 2023 | 20808340 | Seller | Reply | 14 out of 27 bricks missing, sent wrong length brick, bricks are a bit damaged. |
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Complaint | turboron (53) | Nov 8, 2022 | 20339423 | Seller | Reply | Very poor communication. Slow order fulfillment. Parts quality not great. Avoid. |
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Complaint | Inceria (3) | Oct 21, 2022 | 20120439 | Seller | Reply | They took a long time to ship and were very poor communicators. |
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Complaint | sinthetic (233) | Sep 25, 2022 | 19877752 | Seller | Reply | recieved wrong pieces, contacted store twice with no response |
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Complaint | sienna401 (322) | Aug 11, 2022 | 19611658 | Seller | Reply | Shipping took almost a month to receive. Communication was poor. |
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Complaint | stephmess (87) | Jan 17, 2022 | 16869619 | Seller | Reply | They sent me a sail with an opened hole. After I sent photo, they stop to answer |
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Complaint | juliana.10 (11) | Sep 15, 2020 | 14129688 | Seller | Reply | Not the best w customer communication. Overall, 2.5/5 service. |
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Complaint | bb1516537 (1) | Feb 16, 2020 | 11934226 | Seller | Reply | Leider falscher Artikel in der Sendung enthalten, auf E-Mail keine Reaktion |
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Complaint | MA1973 (276) | Jun 1, 2019 | 11110760 | Seller | Reply | Shipping cost way too high + handling - not worth it, dirty parts, Won't be back Reply: Sorry you weren't happy. |
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Complaint | natsdad311 (391) | May 22, 2019 | 11085339 | Seller | Reply | Paid right away but order never sent, been over a week & no reply to mails. Reply: I fell behind (gardening too much!!) - My fault! Back on Track now! |
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Complaint | bb847113 (26) | Apr 12, 2017 | 7548105 | Seller | Reply | Took over a month to complete order. Not happy. 2 of 4 parts were wrong color. Reply: I apologized, and refunded the value of the parts. Sorry you were disappointed. |
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