| Type |
Member |
Date |
Order ID |
S/B |
|
 | | Complaint | mastermek (11) | Jul 21, 2021 | 16405947 | Seller | It's more than 2 months now. I suppost I'm screwed :-(
Reply: Order is on the way to buyer. Tracking avaliable
Follow-Up: Wow. Yesterday I gave up on ever receiving. Today it was deleivered. |
| | | Complaint | PW3S (2) | Jul 4, 2021 | 16478662 | Seller | Not sure where the package is. Please update me on package statutes. THANKS!!
Reply: Package is on the way to the buyer. Please read shipping method description |
| | | Complaint | jonaskristians (34) | Jun 14, 2021 | 15755766 | Seller | One minifig had a broken leg, Way to long shipment for it to be positive
Reply: Group of orders delayed by customs and post service. Sorry for long shipping. |
| | | Complaint | Scardola86 (103) | Jun 6, 2021 | 16202350 | Seller | Più di un mese per la consegna, interesse del proprietario molto scarsa
Reply: Probably buyers should check store terms before ordering?) |
| | | Complaint | loalex (20) | Jun 2, 2021 | 16007255 | Seller | missing parts. some damaged. disappointed
Reply: No info about missed or damaged parts provided. Please write to solve. |
| | | Complaint | pookie79 (66) | Jun 1, 2021 | 16145240 | Seller | 2 orders both never arrived. Could be the mail, owner seem nice enough
Reply: Both orders were at buyer's post office for month, tracking provided |
| | | Complaint | erik_n (74) | May 28, 2021 | 15908924 | Seller | ordered march 28.. received may 28 ! more than 10 bricks missing... very bad !!!
Reply: No info about missed parts. Please write to solve. Duration time in terms |
| | | Complaint | Michal_H (672) | May 24, 2021 | 16065799 | Seller | I do not recommend because they sent me fake lego
Reply: Happens when work with 3kk used parts, but always ready to solve! Write us! |
| | | Complaint | legomoviemaker1 (82) | May 20, 2021 | 15947693 | Seller | Parts were fine, but it took 2 weeks for an update, 29 days before it shipped
Reply: Delivered no later we have in estimated deadlines in shipping method |
| | | Complaint | cadotyannick51 (41) | May 19, 2021 | 16000415 | Seller | Franchement 1 et demi pour expédié, des pièces machouiller, une honte.
Reply: We don't know when buyers will start to read shipping method info ;) |
| | | Complaint | MWittgenstein (39) | May 16, 2021 | 16008539 | Seller | Shipping took forever. Package was damaged but at least complete.
Reply: PLEASE READ DESCRIPTION OF SHIPPING METHODS BEFORE ORDERING |
| | | Complaint | Pit1 (63) | May 13, 2021 | 16033150 | Seller | The parts order is complete and well packaged.... it takes a little patience bec
Reply: Don't understand the reason of Negative. Delivered in time we have in terms |
| | | Complaint | jkolin (866) | May 11, 2021 | 15736429 | Seller | never shipped, has been paid for over two months and still no working tracing #
Reply: EMS parcel Moscow-Vilnius delayed, tracking shows it. Refunded.
Follow-Up: tracking # provided shows "There ware no results found" |
| | | Complaint | Dann04 (26) | May 3, 2021 | 15784019 | Seller | The order was incomplete and the duration has been to long!
Reply: No info about missed parts. Please write to solve. Duration time in terms |
| | | Complaint | Elbriko (759) | May 2, 2021 | 15734693 | Seller | Waited 2 months for my order. Result: got a refund. DO NOT ORDER FROM HERE!
Reply: Order delayed by post. Didn't want to wait. Refunded. Agressive buyer
Follow-Up: STRONGLY SUGGEST NOT USING THEM! Cheap, but 99% you will not get your order... |
| | | Complaint | LegoLogan777 (4) | Apr 30, 2021 | 15670158 | Seller | did not get my parts, at least I got a refund. will buy somewhere else next time
Reply: Order delayed by post. Refunded after NSS, buyer didn't want to wait |
| | | Complaint | peterrosenthal (960) | Apr 29, 2021 | 16078715 | Seller | Versand dauert viel zu lange - 2 Wochen nach Bezahlung kein Versand
Reply: PLEASE READ DESCRIPTION OF SHIPPING METHODS BEFORE ORDERING! |
| | | Complaint | borped (45) | Apr 22, 2021 | 15807151 | Seller | Six weeks and have not recieved yet. Order elsewhere, wayyyyyyy too slow.
Reply: Please check estimated time at description of shipping methods and terms |
| | | Complaint | MaxiLord (37) | Apr 12, 2021 | 15661132 | Seller | Slow and incomplete order. Very disappointed.
Reply: Mistake on our side, sorry. Refunded |
| | | Complaint | BeefStrokinauf (30) | Apr 9, 2021 | 15783410 | Seller | DO NOT BUY. Shipped order incomplete without asking, took a month to pack order
Reply: Original order shipped in time completed, by mistake wrote about dublicate |
| | | Complaint | stefano_pr (2) | Apr 7, 2021 | 15555211 | Seller | the courier lost my parcel, the seller don't try to find a good solution for me
Reply: New buyer. We don't have parts to repeat missed order - full refunded. |
| | | Complaint | Minua (6) | Apr 7, 2021 | 15061073 | Seller | 5weeks for packing!Communication only reactive.Missing parts.Had to use Paypal.
Reply: Warned about delay. Refund for missed parts provided, sorry for mistake
Follow-Up: You warned me only in RESPONSE cause I contacted you 3 weeks later. |
| | | Complaint | BwBrent (38) | Mar 31, 2021 | 15687696 | Seller | | Took long for the order to register, and shippment also still takes ages |
| | | Complaint | Fill_Bot (123) | Mar 28, 2021 | 14739580 | Seller | Ordered 11/25/2020, tracking # not changed status, Not replying to messages.
Reply: Messages replyed by e-mail, please check spam. Thanks |
| | | Complaint | Adamanter (6) | Mar 26, 2021 | 15061959 | Seller | Two month to have part, wrong parts in the shipment. Not recommended
Reply: Mistake refunded. Delivery time in descriptions of shipping method |
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