Discussion Forum: Thread 357703 |
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| | Author: | poukram | Posted: | May 13, 2024 06:45 | Subject: | Fees help after hacking | Viewed: | 143 times | Topic: | Help | |
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| I was hacked a few weeks ago, thanks to the responsiveness of the community,
the problem was limited and resolved quickly.
The hacker nevertheless managed to sell a set for €250 that he had added to take
advantage of the trust established on my profile.
This sale has since been canceled with PayPal, but I can't find a way to
cancel it on bricklink and avoid paying the almost €9 in fees that go with it.
I contacted bricklink on their email address twice about this and got no response,
my account will be blocked in 2 days if I don't pay the fees by then.
Thanks in advance for any help on the subject.
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| | | | Author: | Amazingly | Posted: | May 13, 2024 07:40 | Subject: | Re: Fees help after hacking | Viewed: | 42 times | Topic: | Help | |
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| In Help, poukram writes:
| I was hacked a few weeks ago, thanks to the responsiveness of the community,
the problem was limited and resolved quickly.
The hacker nevertheless managed to sell a set for €250 that he had added to take
advantage of the trust established on my profile.
This sale has since been canceled with PayPal, but I can't find a way to
cancel it on bricklink and avoid paying the almost €9 in fees that go with it.
I contacted bricklink on their email address twice about this and got no response,
my account will be blocked in 2 days if I don't pay the fees by then.
Thanks in advance for any help on the subject.
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I would pay the fee and then you can get a credit, at least you won't have
to worry about it for now
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| | | | Author: | jennnifer | Posted: | May 13, 2024 08:00 | Subject: | Re: Fees help after hacking | Viewed: | 34 times | Topic: | Help | |
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| In Help, poukram writes:
| I was hacked a few weeks ago, thanks to the responsiveness of the community,
the problem was limited and resolved quickly.
The hacker nevertheless managed to sell a set for €250 that he had added to take
advantage of the trust established on my profile.
This sale has since been canceled with PayPal, but I can't find a way to
cancel it on bricklink and avoid paying the almost €9 in fees that go with it.
I contacted bricklink on their email address twice about this and got no response,
my account will be blocked in 2 days if I don't pay the fees by then.
Thanks in advance for any help on the subject.
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Why can't you cancel it? Did you go through the normal Problem Center process?
~Jen
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| | | | Author: | bahpstore | Posted: | May 13, 2024 10:02 | Subject: | Re: Fees help after hacking | Viewed: | 39 times | Topic: | Help | |
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| In Help, poukram writes:
| I was hacked a few weeks ago, thanks to the responsiveness of the community,
the problem was limited and resolved quickly.
The hacker nevertheless managed to sell a set for €250 that he had added to take
advantage of the trust established on my profile.
This sale has since been canceled with PayPal, but I can't find a way to
cancel it on bricklink and avoid paying the almost €9 in fees that go with it.
I contacted bricklink on their email address twice about this and got no response,
my account will be blocked in 2 days if I don't pay the fees by then.
Thanks in advance for any help on the subject.
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Edit order, changed status to unpaid, then cancel it.
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