Discussion Forum: Thread 357703

 Author: poukram View Messages Posted By poukram
 Posted: May 13, 2024 06:45
 Subject: Fees help after hacking
 Viewed: 143 times
 Topic: Help
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poukram (231)

Location:  France, Normandie
Member Since Contact Type Status
Feb 25, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: poukram's minifigure
I was hacked a few weeks ago, thanks to the responsiveness of the community,
the problem was limited and resolved quickly.
The hacker nevertheless managed to sell a set for €250 that he had added to take
advantage of the trust established on my profile.
This sale has since been canceled with PayPal, but I can't find a way to
cancel it on bricklink and avoid paying the almost €9 in fees that go with it.
I contacted bricklink on their email address twice about this and got no response,
my account will be blocked in 2 days if I don't pay the fees by then.
Thanks in advance for any help on the subject.
 Author: Amazingly View Messages Posted By Amazingly
 Posted: May 13, 2024 07:40
 Subject: Re: Fees help after hacking
 Viewed: 42 times
 Topic: Help
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Amazingly (8744)

Location:  USA, Florida
Member Since Contact Type Status
Apr 10, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Amazingly Amazing
In Help, poukram writes:
  I was hacked a few weeks ago, thanks to the responsiveness of the community,
the problem was limited and resolved quickly.
The hacker nevertheless managed to sell a set for €250 that he had added to take
advantage of the trust established on my profile.
This sale has since been canceled with PayPal, but I can't find a way to
cancel it on bricklink and avoid paying the almost €9 in fees that go with it.
I contacted bricklink on their email address twice about this and got no response,
my account will be blocked in 2 days if I don't pay the fees by then.
Thanks in advance for any help on the subject.

I would pay the fee and then you can get a credit, at least you won't have
to worry about it for now
 Author: jennnifer View Messages Posted By jennnifer
 Posted: May 13, 2024 08:00
 Subject: Re: Fees help after hacking
 Viewed: 34 times
 Topic: Help
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jennnifer (3535)

Location:  USA, Illinois
Member Since Contact Type Status
Sep 8, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Old Grey Bricks
In Help, poukram writes:
  I was hacked a few weeks ago, thanks to the responsiveness of the community,
the problem was limited and resolved quickly.
The hacker nevertheless managed to sell a set for €250 that he had added to take
advantage of the trust established on my profile.
This sale has since been canceled with PayPal, but I can't find a way to
cancel it on bricklink and avoid paying the almost €9 in fees that go with it.
I contacted bricklink on their email address twice about this and got no response,
my account will be blocked in 2 days if I don't pay the fees by then.
Thanks in advance for any help on the subject.

Why can't you cancel it? Did you go through the normal Problem Center process?

~Jen
 Author: bahpstore View Messages Posted By bahpstore
 Posted: May 13, 2024 10:02
 Subject: Re: Fees help after hacking
 Viewed: 39 times
 Topic: Help
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bahpstore (21103)

Location:  USA, Virginia
Member Since Contact Type Status
Sep 20, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: BAHP Store
In Help, poukram writes:
  I was hacked a few weeks ago, thanks to the responsiveness of the community,
the problem was limited and resolved quickly.
The hacker nevertheless managed to sell a set for €250 that he had added to take
advantage of the trust established on my profile.
This sale has since been canceled with PayPal, but I can't find a way to
cancel it on bricklink and avoid paying the almost €9 in fees that go with it.
I contacted bricklink on their email address twice about this and got no response,
my account will be blocked in 2 days if I don't pay the fees by then.
Thanks in advance for any help on the subject.


Edit order, changed status to unpaid, then cancel it.